Returns & Exchanges
At Samos Jewelry, we want you to love your pieces; if you are not completely satisfied, we offer 30-day returns and exchanges for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged or defective.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely place your jewelry in its original Samos Jewelry box and include the packing slip to ensure a smooth processing experience.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return for quality assurance, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing